Is my credit card information safe at OutBackTents.com?

Yes, your credit card account information is encrypted using SSL while being transmitted. Your credit card information is not stored or retained on our servers. Also, beyond what is neccessary to complete your transaction, we do not share any of your information with any other entites.

How long will it take for me to receive my purchase?

We normally process orders on Fridays and your order should arrive within 5 to 10 business days after processing.

How will my order be shipped?

Within the continental United States, orders are shipped by either UPS ground or FedEx ground.

Do you accept checks or money orders?

We accept Cashiers Checks and Money Orders. Please make checks and money orders payable to WFO . Also, please provide your contact information such as, address, email, phone, as well as a description of the item(s) that you are purchasing and send to our home office at the following address.


WFO
PO Box 7813
North Augusta SC 29861

Will you ship international orders?

We consider international orders on a case by case basis. Ocassionaly the the size and weight of an item makes international shipping impractable or overly expensive.

What is your policy if the item I purchased is placed on Backorder?

We try to keep our website up to date if an item is out of stock. In the rare event that your item is out of stock, we will notify you and give you the option of waiting for the item or cancelling your order and receive a refund.

What should I do if I have problems placing an order on your website?

Please contact us if you have problems with placing an order. We can be reached as follows.

Phone: (803) 279-0536

service@outbacktents.com